Crisis Services

Crisis Services

In 2018 BHI stepped into the world of Crisis Services and has not looked back. In the last five years the Crisis Department has expanded to four programs and is continuing to grow. The Crisis Department currently has partnerships with Alameda County, the City of Pleasanton, the City of Albany, and the City of Berkeley.

Community Assessment and Transport Team (CATT)

The Community Assessment and Transport Team (CATT) Supports communities throughout Alameda County by connecting community members efficiently and effectively to supportive services. This program is run in partnership with Alameda County Behavioral Health Care Services, Alameda County Emergency Medical Services and Falck Ambulance. CATT uses a unique crisis transport model that includes a Behavioral Health Clinician and Emergency Medical Technician responding to police requests in a low-profile vehicle. This collaborative approach is designed to decrease unnecessary hospitalizations and police presence on scene. Teams are available 24/7. CATT launched in June 2020. 

Alternative Response to Mental Health (ARMH) Unit

In collaboration with the City of Pleasanton and Pleasanton Police Department, ARMH responds to calls in the city limits for mental health emergencies. This program partners a Behavioral Health Clinician and plain-clothed officers in unmarked vehicles responding to 911 calls for mental health concerns. Community members can also contact ARMH by calling the Pleasanton PD non-emergency dispatch at (925) 931-5100. Teams are available 5 days a week, Monday – Friday, 7am – 8pm. 

For more information about Crisis Services



(510) 714-0996


(510) 746-1196

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